Order FAQ

Do you ship to Canada the UK or other countries?
No, unfortunately, due to high shipping costs we ONLY ship the the United States.

Will I receive a tracking number?
Unfortunately, you will not receive a tracking number for your purchase

How long will it take for my item to ship?
We attempt to ship orders out within 24 hours during normal business hours M-F 9am-5pm.

What happens if I need to exchange an item?
If you ordered an item by mistake, we recommend you call (720) 589-8792 as quickly as possible before the item ships out and we can make sure you get the correct item without delay.

The item I ordered does not fit?
You can exchange within items by simply mailing them back to us at:

Returns: Ludwig Martial Arts
9140 W 100th Ave A1, 
Broomfield, CO 80021

Please include a note along with your name, phone number, e-mail address and the nature of the exchange (different size or color etc...) if exchange item is not in stock we'll give you a call process your refund, if we have the product in stock we'll ship it out within 24 hours.

How long do I have to exchange my item?
You can exchange any unworn and unused item with the original packaging (it is OK to try the item on) within 30 days of purchase. 

I don't like the item I purchased, can I return it?
Unfortunately, all sales are final. If you don't like an item you received you can exchange it for another item of equal value, please see the FAQ about exchanges for more information on this.

Help it's been 2 weeks and I haven't received my item.
We'll gladly look into this for you ASAP. In order for us to look up the status of an item. Please forward your order confirmation e-mail to orders@bangmuaythai.com in addition you may call us at (720) 589-8792.